You will find a variety of customer management software (CRMs) out there. Some are designed for big corporations and some are made for small firms. However, today we’ll be talking about the best CRMs for WooCommerce.
A WooCommerce CRM is made to perform tasks such as sync customer data, help clients make a purchase, etc. It may be a good idea to invest in a WooCommerce CRM as it will help you provide better support to customers and get access to valuable data that can help you improve your services and get more leads.
Let’s now have a look at some of the best WooCommerce CRMs out there:
5 Best CRMs for WooCommerce
Made for entrepreneurs and small businesses, Ninjodo is easy to use and quite affordable – starting as low as $49 per month.
You can start with a 14-day trial to see how the system works. The main purpose of the tool is to help you make more sales by managing contacts and simplifying emails.
Plans are called phases, if you’re just starting then it’s best to start from Phase I and move ahead once you achieve your goals. Each plan comes with lead capture forms, engagement forms, and email templates.
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- Excellent customer support including live chat
- Very easy to use thanks to a simple layout
- Excellent integrations including Google Drive and Xero Accounting
- There’s a mobile app for ease
- The app could’ve been better
Available for only $90 on CodeCanyon, this CRM plugin offers a basic interface and some standard CRM tools.
What we like the most about this tool is the ability to send bulk emails. The system even lets you tie users into groups for easy communication. Plus, it will keep a log of emails and calls.
It also has a standout Advanced Custom Fields option that lets you add more fields to your pages. Moreover, it’s compatible with some popular names such as MailChimp, Advanced Custom Fields, and WPML.
- Each customer page has a Google Map to easily know the location
- Lets you create and view subscriptions
- Makes it easy to identify customers by assigning statuses such as lead or follow up
- Customers can leave you notes with orders
- Customer support could’ve been better
If you have used Sales Autopilot then get your hands on this one as it has a lot of features that the traditional version of the tool comes with.
Since Sales autopilot is popular for email marketing, you will find a bunch of excellent email solutions. However, there are some brilliant sales features as well.
This can be a great tool if you want to count on email marketing to generate results as the company takes pride in sending emails to the primary inbox and not the spam folder. In addition to this, it offers features related to customer service, follow-up, trust building, and customer acquisition as well.
You can start with a paid trial but expect to spend $12 if you have more than 400 emails. The software can turn out to be very expensive for businesses with a lot of emails.
We also suggest that you have a look at its ‘paid membership site’ feature if you have such a website.
- Very easy to integrate
- You can start with a free trial
- Lets you set up landing pages
- SMS marketing and affiliate tracking are also available
- Can be a little tricky to set up
This WooCommerce plugin comes with tools for intelligent workflows, customer management, web engagement, etc.
You can enjoy its free plan that only supports up to 10 users. Paid packages start as low as $8.99.
The packages are divided into Sales, Marketing, Service, and Extras. The Service option, which costs $29.99 per month, is the most popular. It comes with features such as helpdesk, customer labels and groups, canned responses, and detailed reports.
The most expensive package ($47.99) offers more including a Chrome extension, Stripe/Shopify sync, and 50+ integrations.
- One of the most affordable WooCommerce platforms
- Cover several aspects of the customer journey
- Excellent customer support
- Automation features are pretty reliable including social media monitoring
- There’s a learning curve
Far more than just a CRM, Automate Woo can not only automate the customer relationship management of your website, but also automate most functions.
Jam-packed with options and features, Automate Woo can be used for nearly all common CRM tasks. It integrates with popular marketing tools Twilio, MailChimp, Campaign Monitor and ActiveCampaign as well as a variety of other plugins to cover even more areas of customer relationship management.
A single site licence will set you back $99 a year with multi-site licences also available which can significantly lower the price if you have multiple stores to manage
- Developed by WooCommerce
- Third-party and plugin integrations
- Management of other daily WooCommerce tasks
- Some of the workflows can become complicated to create
These were some of the best CRMs for WooCommerce. While they all offer the same thing, not all may be suitable for your business. Compare their features and pick what suits you the most.
If you found this list informative why not read our list of the top 10 marketing plugins for WooCommerce?